course | etr 1002
Telephony Office-LinX™ administration
| duration | delivery | language | audience |
|---|---|---|---|
| 3 hours | e-class [webex] | English / Spanish | System Administrators |
Overview
Learn how to administer the unified messaging system. Review conceptual topics, and follow application demonstrations at your location. The course is delivered through distant learning technology called e-Class.
Who Should Attend?
Site Administrators, customer trainers, CSRs
Course Description
This class will provide the student with the basic steps for administering the Telephony Office Linx Unified Messaging System. Learn how to login, create and modify mailboxes, design the system-greeting schedule, record greetings, create and maintain user mailboxes.
Course Details
Cost | $225 USD /session
Course Code | EWC 1002
Time | Request Only
Prerequisite | None
Cancellation Policy
Dealers may cancel in writing by email customerservice@esna.com or fax (905-707-9170) to Esnatech’s Customer Service within 2 business days of any class. The missed training must be rescheduled to be taken within the next 60 days. No second rescheduling will be permitted. Dealers will be required to pay for a second training should they fail to attend the rescheduled training. If cancellation is not provided in writing within the above time limit, or should a student fail to attend the class without providing a cancellation request, the full cost of the training will be invoiced.
Anyone who has missed both the initial and the rescheduled training may still take the certification exam at no additional cost, but no later than 30 days from the rescheduled training date.
Substitution of another student can be made at any time, provided the alternate student meets the pre-requisite for the class.