Presence
Documentation
Presentations
Applications

Rewriting the rules of business by simplifying the process and providing instant availability and connectivity, anytime, anywhere—with anyone in your company.

Presence and Instant Messaging

Office-LinX is a Presence Management Server integrated with Active Directory and other LDAP interfaces, uniquely designed to deliver LIVE communications between voice and data networks. Office-LinX enables organizations to observe the real-time status of their workforce and provide users with the tools to communicate with each other instantly from any desktop or mobile device.

Presence management tools offer immediate notification of staff availability and easy access for remote users to connect with office staff
Missed calls can be pulled out of voice mail even while on the road, to ensure real-time connectivity and reduce messages
Users can identify a caller and consequently prepare for incoming calls—leading to a better customer service experience
Instant messaging provides real-time ability to communicate with users logged into the Internet or wireless network via SMS. Both internal and external users can send messages via IP to any user in/out of the office, dramatically lowering internal communication by eliminating cell phone and long distance charges
Voice messages display Caller ID so users can view messages and prioritize
Click-to-dial from any application regardless of which phone you are using
Integrate directly with core business applications such as, Salesforce.com, Microsoft CRM and Outlook, etc.

UC LINK Client Manager

UC LINK Client Manager provides access to unified communications across any operating system, device or desktop interface. Delivering true unified communication services across any environment to meet the needs of today’s dynamic organizations.

Integrated MAC desktop client and web services that work across any browser and operating system
Secure instant messaging and corporate dialing with full auditing and reporting for all communication transactions
Enhanced Desktop faxing leveraging Windows enabled printer driver or e-mail to fax services