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Pms Integration

Telephony Office-LinX™ Hospitality module delivers a unique voice mail service to hotel guests. Seamless integration, decreased labor costs, staff efficiency help improve customer experience and overall satisfaction - the competitive edge you've been looking for.

Advanced Features
  • Speech-enabled hotel directory
  • Speech-enabled service directory
  • Automated check in/out and room moves
  • Maintain mail for checked out guests
  • Automated greetings for guests
  • Automates language response based on guest profile
  • Secure guest directories and personalized mail
  • Guest information and news

The INNtegration edition module enables Telephony Office-LinX to integrate with Hotel Packages to automatically perform hotel routines on mailboxes, such as check out and message redirection.

Hotel Packages
  • Capa
  • Centigram
  • Choice hotel International
  • Fidelio
  • Landmark
  • MSI
  • MCORP
  • Northwind's Maestro
  • Ramesys
Technical Specifications
  • Microsoft® Windows® XP/2003 server
  • 288 ports
  • Unlimited rooms and mailboxes
  • Pentium 4 Processor
  • 1.2GB RAM
  • TCP/IP Networking
  • Inband/Serial/CSTA phone integration
Features

The additional features that PMS offers to the end-user:

  • When a check-in function is performed on an extension, the mailbox is automatically logged in and the tutorial is activated. The first time the user calls into his/her mailbox he/she will be greeted with a welcoming tutorial.
  • When a check-out function is performed the mailbox logs itself out and automatically reroutes messages that have not been deleted to another mailbox where they can still be retrieved.
  • When users pick up messages, the messages automatically play, and users can only save or delete the messages. This option can be changed so that a default action, either Save or Delete, can be automatically performed once a message is listened to.
  • When users access their mailboxes, they only have options to save, delete or review messages, and listen to the time and date the message was received