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From live phone calls, to presence and availability—Office-LinX Mobility application powers Office mobility!

Mobile technology is everywhere and you need a mobile strategy now; you can't just point an office phone system to a mobile device and expect magic. Esnatech's proven award-winning Office-LinX Mobility application empowers your business and employees with a live connection to any wireless device in the market. Office-LinX helps mobile professionals stay connected to their business—while maximizing the performance and security of mobile devices.

Communication with Customers in Real-Time

Business has become predominately a messaging environment. Those companies that can increase their live interactions with customers and reduce messaging will deliver the competitive difference that will allow them to succeed in today’s global market place!

Office-LinX application server connects the mobile workforce to their office infrastructure through:

Speech technology for easy access to anyone in the corporate directory
Presence integration for intelligent routing based on availability and location
Fixed-to-mobile technology, enabling your workforce to answer calls live in real-time, regardless of location

With the proliferation of wireless and smart devices, companies are slashing costs and boosting productivity by employing mobile solutions across their organizations. Corporations with customer-intensive operations are demanding simpler and more cost-effective mobile connectivity solutions that streamline daily business processes and enable access to employees and resources.

MOBILITY: Why its so important for enterprises

Studies show that over 60% of workers have, on at least one occasion, missed an important communication from someone because they didn't know the right medium to use at the time. Mobility helps provide real-time communications, affording people a connection in real-time versus messaging. Mobility applications provide universal “anywhere, anytime” access to tools and resources you rely on to be productive—regardless of your location or the device you’re using. Simply dial a phone number or say a name to reach colleagues, and enjoy the same communication features wherever you are working from; the road, at home or in your office. Managing communications effectively and integrating communications with business work-flow is the key to productivity and improving your overall business process. Service calls by customers are directed to the appropriate resources, ensuring technicians are reached quickly, despite their location. In the event that a resource is not available, Office-LinX has the integrated business process to know where to direct the call next, ensuring the caller is connected to an alternate resource.

The Office-LinX Mobility application delivers the management and control of an organization’s need to properly process and distribute live and non real-time communications to the mobile workforce. Office-LinX Mobility can provide the ‘best of both worlds’—mobility with privacy and security! Integrating your mobile device with a mobile application can:

Manage corporate risk with security policy enforcement
Ease management and streamline administration of phone numbers and addresses
Ensure regulatory compliance
Enable easy, secure access to any individual on single or multiple endpoints
Eliminate security breaches or risk related to loss/theft of devices
Eliminate support costs associated with deployment and management of applications on devices
Offer ROI of up to $500 per device, per year and lower support costs

Calls coming into your organization represent major assets—your customers! Having those calls go directly to a mobile device compromises your control over your customers (assets). If employees are let go/resign, the customer will follow the device. By employing a mobility server, an organization retains control of incoming calls and their distribution, ensuring that the calls are promptly answered by an employee or resource at the company. Leveraging client server technology, and speech recognition with mobile devices enables an organization to retain all corporate data and information on a secure enterprise server. The Office-LinX Mobility server ensures the integrity and importance of the information is not compromised in case a device is lost or stolen. Mobile phones, smart phones, tablets and laptops are powerful tools. Ensure you make the most of them by employing the Office-LinX Mobility application, a major component of most Unified Communications technology.