products | UC comparison
auto attendant & voice mail features
| features | small business edition | standard edition | enterprise editioN |
|---|---|---|---|
| auto attendant | |||
| Number of Attendants | 1 |
1 included, upgrade to unlimited |
1 included, upgrade to unlimited |
| Languages | 1 upgrade to multilingual |
1 upgrade to multilingual |
1 upgrade to multilingual |
| Attendant Scheduling | y |
y |
y |
| Caller ID/DNIS Routing | y |
y |
y |
| Speech Recognition | optional |
optional |
ships with 2 ports - 250 names |
| Voice Scripts - Voice Menus | yes - unlimited |
yes - unlimited |
yes - unlimited |
| Sub Menus | unlimited |
unlimited |
unlimited |
| Key Mapping | y |
y |
y |
| Multiple Company Greetings | y |
y |
y |
| Off Premise Routing | y |
y |
y |
| Free Flow Dialing | y |
y |
y |
| PIN Number Routing | y |
y |
y |
| voice messaging | |||
| Mailboxes Included | 100 |
10,000 |
10,000 |
| Max. Number of Maiboxes | 1000 |
10,000 |
Unlimited |
| TUI emulation | y |
y |
y |
| User Tutorial | y |
y |
y |
| Customer Caller Options | y |
y |
y |
| Urgent/Private/Certified Message Stamps | y |
y |
y |
| Call Screening | y |
y |
y |
| Call Paging | y |
y |
y |
| Record Conversation | y |
y |
y |
| Recall callers from VM | y |
y |
y |
| Retrieve Deleted Msgs | y |
y |
y |
| Msg frwd, reply, delete, compose | y |
y |
y |
| Distribution Lists | y |
y |
y |
| Message Control Keys | y |
y |
y |
| Message Notification | Beeper, Phone, Pager, Email, SMS |
Beeper, Phone, Pager, Email, SMS (Optional) |
Beeper, Phone, Pager, Email, SMS |
| Express Messaging | y |
y |
y |
| Multiple Phone Profiles | y |
y |
y |
| Multilingual mailboxes | y |
y |
y |
| Web User Interface | Included - Desktop |
Included - Desktop |
Included - Desktop |
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