UC for Google Apps
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More than 4 million businesses run Google Apps

Unified Communications for Google™ Apps—Mobility, Presence, Messaging and Google™ Apps all integrated with your mobile device and office phone system

Businesses can now implement full Unified Communications with minimal infrastructure that delivers anytime, anywhere access to ALL their office communications!

Organizations around the world are migrating to cloud-based email solutions from their traditional capital intensive email platforms. Google Gmail represents close to 60% of the hosted enterprise email market with over 60% of the universities today already "GONE GOOGLE"! Most organizations moving from traditional email platforms to cloud-based solutions must consider the draw backs of losing unified messaging and integration of voice and unified communication services with their existing phone system and mobile devices—until now!

Esnatech's UC for Google™ Apps application server changes the landscape and starting point for business communications. Now, any business regardless of size or budget can increase employee productivity and effectiveness while dramatically improving customer satisfaction by simply investing in an Office-LinX™ application platform and subscribing to Google™ Apps!

There is no need for a new phone system or changes to your office hardware. Office-LinX integrates your existing phone system, voice mail and mobile device natively with your Google App. Your organization gains the full value of unified communications completely integrated with the Google Cloud.

"Businesses can now implement full unified communications with minimal infrastructure that delivers anytime, anywhere access to ALL their office communications! At a fraction of the cost of implementing other popular email platforms, a business can now experience the value of Unified Communications without the heavy cost and investment. Unified communications without the major RIP and Replace investment! One solution seamlessly integrated to the cloud leveraging my existing Cisco network!" — Randy Homyk, SEIU

Simple 3 easy steps to get started with esnatech's Unified Communications for Google Apps:

Connect esnatech's UC for Google™ Apps application server to your office phone system
Subscribe to Google Apps
Point esnatech's UC for Google™ Apps application server to your Google domain

For more information contact us at sales@esna.com or contact us at 905-707-9700

Key integration features of Office-LinX™ UC with GOOGLE Apps are:

Full unified messaging with GOOGLE applications, Gmail™ and your office PBX. Light up message lights in the office, initiate call notification on email and fax messaging, and the ability to login to Gmail over the phone to access, manage, and compose messages.
Integrated efax servies with Google Apps so users have the ability to receive and send faxes right from their Gmail as well as auto save and archive fax messages in Google docs and Google docs collection.
Integrate Google Apps with both legacy and IP-based phone systems such as Mitel, Iwatsu, Nortel, AASTRA, Cisco, Avaya, Toshiba, etc.
Federated phone and mobile phone status with Google Talk. Integrate phone status with Google Talk so users can see if your on/off the phone and where you can be reached at. Users can easily escalate chat to a voice or video call.
Able to integrate multiple PBXs with GOOGLE applications at the same time. Perfect for large distributed organizations with branch offices or large campus environments.
Integrates office call logs into a user Gmail folder. When users login to Gmail™ they can see who called them, time and date stamp and even duration of conversations.
The ability to automatically record office conversations and have them deposited in Gmail for full indexing, and archiving.
Integrate click-to-dial from GOOGLE applications interface with the office PBX, and registered mobile devices. Users can highlight a number and call from anywhere within GOOGLE applications. This will initiate for both internal/external phone calls. Esnatech UC uses intelligent, least-cost routing by leveraging the office PBX for all call creations.
Import GOOGLE contacts into UC server. Users have remote access to contacts over the phone to initiate calls and message replies. This also leverages least-cost routing rules of the office PBX.

Esnatech/Google Apps Portfolio

Google™ Gmail (Unified Messaging)—Integrates with any phone system to deliver voice and fax access from Gmail and Email over the phone.

UC Web Services—Both desktop and web gadgets enable full dialing, presence and corporate phone search functionality from any OS or browser.

Google™ Talk (Rich Phone Presence)—Integrated phone presence with Google™ Talk to see who is on/off the phone and initiate click-to-dial from your phone ext.

Google™ Calendar (Integrated mobility)—personal, shared and public calendars integrated with your phone, voice mail greetings and mobility settings for find me/follow me functionality.

Knowledge Screen Pops— Desktop lookup using Google™ Search based on incoming caller ID and name to provide adhoc call center functionality.

Google™ Fax Services— Google™ Apps integrated fax services for fax messaging with Gmail and outbound faxing from Docs and Gmail.

Google™ Android PBX Integration—integrated Android OS devices with existing phone system and PBX for station-to-station dialing and inbound/outbound calling of enterprise PBX.

Speech Access to Apps— Navigate Google™ Contacts, Calendar and Gmail over the phone leveraging DTMF and speech commands for offline hands-free access to your Google™ Apps account.

Presence & Instant Messaging

Esnatech's UC for Google™ Apps application server is a Presence Management server integrated with your office phone system and Google™ services to deliver LIVE communications between voice and data networks. UC for Google™ Apps enables organizations to know real-time status and availability of their workforce and provide users with tools to communicate instantly.

Presence management tools offer immediate notification of staff availability and easy access for remote users with office staff
Missed calls can be pulled out of voicemail even when on the road to ensure real-time connection and less messages
Users can identify a caller and consequently prepare for incoming calls - leading to a better customer service in the way they answer and respond to live calls.
Instant messaging provides real-time ability to communicate with users logged into the Internet and wireless network via SMS; both internal and external users can send messages via IP to any user in or out of the office; dramatically lowering internal communications by eliminating cell charges, long distance and internal telephone tag
Voice recording features caller ID so you can prioritize messages and respond immediately

Speech Enabled Find Me/Follow Me Automation & Mobility

Business has become predominately a messaging environment.

Those companies that figure out how to increase live interactions with customers and reduce messaging will deliver the competitive difference that will allow them to succeed in our global market place!

Esnatech's UC for Google™ Apps application server links the mobile workforce to their office infrastructure through speech and presence technology. Your workforce can answer calls LIVE in real time no matter where they are. Leveraging speech recognition technology from Nuance, callers and employees simply say a name or department; depending on the users' availability status, esnatech's UC for Google™ Apps application server will connect the caller in real-time, dramatically lowering your daily messaging and vastly improving your customer satisfaction.

Esnatech's UC for Google™ Apps application server provides your business with real-time communication tools that dramatically reduce costs, while increasing efficiency and customer satisfaction and a great return on your investment (ROI).

Reduce operational costs

Improve organizational communication capabilities with customers, staff and suppliers.

Speech recognition technology streamlines access to any employee
Presence management tools combined with Google Talk offer accessibility to any distributed workforce

Lower your total communication costs

Using esnatech's UC for Google™ Apps application server results in:

Greater mobility and productivity tools with speech and DTMF access to messages, contacts, and presence
Less IT-related support than is normally required for similar applications that should be integrated together, for example, voicemail, fax mail, e-mail, auto attendant, CTI, IVR, wireless and mobility
Integrated fax services, a solution incorporating all fax content into your data network, eliminating annual maintenance and printing costs

Employee Mobility:

Lowering cost of communicating with mobile staff while increasing their ability to access critical information leveraging speech technology such as contacts for dialing and emailing over any telephone
Enabling greater productivity without violating security concerns with secure wireless/unified messaging