Careers | Technical documentation writer

Job Summary

Esna Technologies is looking for a Technical Document Writer. You will be responsible for the creation and maintenance of installation and configuration manuals, user guides, and online help for the Company’s software solutions. You must be comfortable in a technical capacity, be able to create white papers as well as product release notes, technical and product integration notes.

Responsibilities
  • To work with product development, product verification, technical support and marketing to capture and create the documentation necessary for the installation and maintenance of the software solutions provided, as well as marketing collateral.
  • You will be responsible for gathering all the information and presenting it in the Company's established document style.
Position Requirements
  • Strong demonstrated written and verbal communication skills
  • Excellent teamwork and leadership skills, and ability to lead team effectively
  • Demonstrated project and people management skills
  • Intelligent and comprehending
  • Motivated to deliver results of the highest standards with a strong customer focus
  • Ability to work as quickly and effectively without supervision within a team environment
  • Comfortable working with engineers, customers and consultants to verify product features
Required Education
  • BA/BS Undergraduate
Experience
  • 2-3 Years
  • Demonstrated knowledge of standard documentation software (Adobe FrameMaker and RoboHelp) as well as Microsoft Word and Visio.
Compensation
  • Competitive salary and benefits. Early stage stock option

Human Resources

Esna Technologies Inc.
30 West Beaver Creek Rd., Suite 101
Richmond Hill, ON L4B 3K1

F | 905.707.9170

E | yourfutureis@esna.com

Only those candidates who qualify for a position will be contacted for an interview.